Shipping policy

We at Bone to Broth have worked tirelessly to find the best shipping options for our customers. It hasn't always been easy or seemless to ship frozen products across Alberta but we have made it work! 

Now to simplify our processes! We are currently working with a local delivery company to handle the majority of our shipping needs.

Shipping Frozen Goods:
  • Calgary and surrounding areas (Airdrie, Chestermere, Cochrane, Harmony, Okotoks)
  • Bowden, Red Deer, Blackfalds, Lacombe
  • Edmonton and areas (please see below)
The above service areas will be delivered the same day once the order is processed. (Monday- Thursday)

If shipping outside of these service areas we will need to ship in cooler boxes. Deliveries only go out Monday-Wednesday. We do not ship over the weekend due to the nature of our products.

Shipping Powdered Goods:

If shipping outside of these service areas we mainly use Canada Post to ship the majority of our powdered products (only if order is strictly powdered products). Please expect up to 4-5 business days for delivery once the order is processed.

Pickup available in our two locations
 -Calgary
 - Okotoks
 (Once processed, pickup available Monday - Friday)
* An email notification will be sent out once ready. MUST pick up within 48 hours. (may need to check your spam folder)